Garry Smith, VP Waste Services Division, Hazco Environmental Services

Dennis Chopko, and the the KHI program, helped crystallize the talent, knowledge and energy of our management and sales staff into an innovative, customer-focused team with a common language and common process for working with our clients to deliver high-value service to them.

The result has been genuine client appreciation and involvement in developing our high-value and innovative services to them.

With the help of the KHI program and the ongoing mentoring, and despite regional separation, our management and sales team beats with one heart.

KHI differentiates their service by delivering a program that is intended to be ongoing and supportive to the client and by providing one-on-one assistance and mentoring to our staff at no extra charge. Many KHI clients are long term and use the service regularly.

Dennis is a salesman, a teacher, a mentor and a genuine person.

Hazco has been using KHI services since 2005 and I highly recommend them.