Sales puke: it’s a disease that plagues many salespeople and, unfortunately, is so common that many don’t even realize they are suffering from the infliction. Or, perhaps you have been the unlucky recipient of the dreaded sales puke– and as you know, it’s never a good...
According to the Harvard Business Review article, “What Makes a Good Salesperson”, there are two critical characteristics necessary for a salesperson to be able to sell successfully—empathy and drive. Empathy If you were to look up the word empathy in the dictionary,...
Customer Experience is the design of the interactions your customers have with you from beginning to end. A Flag Bearer (not necessarily the CEO)a single point of accountability (SPA)someone with a CX background (or someone with a burning desire to learn + lead)CEO...
If you are willing, here is a little thought exercise for finding purpose and shining “…. as brightly as possible” throughout the year. Three questions to ask yourself: Did you ask to be born?As you were being born and opening your eyes for the first time, did you...
Many of you are also aware of my volunteer involvement with the Canadian Coast Guard. It has been an exciting year on the water as well. This past year I was able to complete the search and rescue navigation program as well as the RHIOT program (rigid hull inflatable...
I recently had the honour of representing the Royal Canadian Marine Search and Rescue organization on an international crew exchange program to Germany, where we were followed by a journalist and TV crew, as we patrolled the North and Baltic Seas. During my travels...
When asked if I am a “glass half-full” or a “glass half-empty” kind of person, my response is always the same. I am just happy to have a glass with something in it! It has nothing to do with being optimistic or pessimistic, it has everything to do with being thankful....
Everyday we lead our teams by expressing our thoughts, opinions and expectations. This is only half of the communication process needed for interpersonal effectiveness. The other half is listening and understanding what others communicate to us. As with all skills, we...
As every farmer knows, the quiet days after a harvest are best put to use in planning the next crop. What crop are you planning for next year? As the economic environment alters our growing conditions, we would be wise to cultivate our fields today so they will reward...
Too often our professional lives dictate our daily routines and we forget to take time for ourselves. Activities of self-interest are generally pushed aside in order to make way for more “productive” work-related tasks. Although we never stop learning, we...
The President of Killing Herb has successfully moved his way through the hierarchy of sales over the past decade. From "door to door" sales to provincial sales manager he has made the call, mentored the call, and taught the call.
Watch for Killing Herb Inc. on TV!
Killing Herb Inc. is participating in the business TV series called "The Hard Way" which airs on September 14, 2013. The Killing Herb Inc. featured episodes are September 28, October 5 and November 9. See CHEK TV and the Telus Optik Network.
If we focus on the success of others, our success will naturally follow.
Dennis and the Killing Herb Course knows selling. Customer focused selling from the buyers point of view, not yours! And that's the key.
- Doug Zackodnik, General Sales Manager, CKLM 106.1/CFNA 99.7 THE GOAT, Lloydminister, Alberta
The techniques helped facilitate the growth of wholesale sales, which has grown by 54% in the following 5 months after the training, compared to the same time frame last year.
- Danny Ulmer, Assistant General Manager, Silverwood Toyota
