• One-day program
  • Identify the six leadership styles and their impact on organizational climate
  • Leadership readiness self-assessment
  • Learn differences between leading and managing
  • How to initiate lasting beneficial change
  • Defining our values
  • The big picture strategy – professional goal setting
  • Introduction to emotional intelligence
  • The tools and GEMs for reducing a manager’s stress and workload
  • Recruiting, interviewing and selecting high performers
  • Building, maintaining and measuring a winning team
  • Implementing an employee engagement survey
  • Tools and documents for measuring team and individual progress
  • Conducting a performance evaluation
  • Motivating your team and building teamwork
  • Dealing with employees in non-agreement
  • Providing meaningful feedback
  • How to run an effective meeting
  • How to effectively manage and reinforce a customer-focused selling process (complete with 12-month meeting plan)
  • Learn effective forecasting
  • A self-analysis of your coaching strengths & weaknesses
  • Coaching: Learn and implement an effective coaching process
  • Field coaching
  • Team coaching
  • Executive round table – a professional peer discussion focusing on best practices

Please click Get Included for additional information.